Billing and insurance
Learn how to make your visit to Montage Orthopedics and Sports Medicine go smoothly. View accepted insurance plans and learn how to pay your bill to our practice, formerly called Monterey Spine & Joint.
Referrals
Your insurance plan might require a referral from your primary care doctor before you see us. For help getting a referral, call us at (831) 324-4565.
Montage Orthopedics and Sports Medicine insurance
Before making an appointment, ask your insurance provider if its network includes Montage Orthopedics and Sports Medicine.
Participating insurance plans
Montage Orthopedics and Sports Medicine
When you arrive, bring a copy of your insurance card so we can file your claim with:
- Aetna
- Anthem Blue Cross PPO
- Aspire Health Plan/MBIPA
- Blue Shield PPO
- Central California Alliance for Health
- Cigna
- Coastal
- Community Health Plan
- First Health
- Health Net
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- Medicare
- Railroad Medicare
- State Fund
- TRICARE/TriWest
- U.S. Department of Labor
- UnitedHealthcare
- Valley Health Plan
- Vocational Rehab
|
Don’t see your provider of insurance or workers compensation? Talk to our schedulers.
Montage Orthopedics and Sports Medicine Urgent Care
Montage Orthopedics and Sports Medicine Urgent Care participates in most major health insurance plans, including:
- Aetna
- Anthem HMO
- Aspire
- Blue Cross Blue Shield
- Central California Alliance for Health
- Cigna
- Coastal TPA
- First Health
|
- Health Net
- Medicare
- TRICARE/TriWest
- UnitedAg
- UnitedHealthcare
- Veterans Affairs
- Western Growers Insurance
|
Some out-of-network programs that may provide coverage include:
- Community Health Plan of Washington
- Department of Labor
- Medi-Cal
- Vancouver Coastal Health
- Vocational Rehab
Visit Urgent Care Billing and Insurance to learn more.
Help with insurance
Call our billing office at (831) 324-4565 for help understanding your insurance or talk to your insurance company.
Copays
You might have a copay, depending on your insurance plan. You’ll need to pay it at your appointment.
Montage Orthopedics and Sports Medicine billing
If insurance doesn’t fully cover your care, you’ll get a bill from us. Payment is due 30 days after you receive the bill. You can:
- Mail us a check or money order
- Use Visa or MasterCard
- Visit our office to pay in cash
If you can’t pay the bill all at once, call (844) 537-0116 to set up a payment plan.
Reach out if you have questions about your bill. You’re responsible for it even if you have insurance.
Appointment cancellations
Call (831) 648-7200 at least 4 hours in advance if you need to cancel your appointment. By doing so, you give us time to schedule another patient in your place.
No-show policy
“No-shows” are cancellations with less than 4-hour notice. See our policy for:
- First no-show: You and your primary care doctor will get a letter about the missed visit.
- Second no-show in 12 months: You’ll receive a bill for $25.
- Third no-show in 12 months: We won’t schedule you again.
We understand emergencies happen. If you call to explain, we may excuse your absence.
