Patient/Family Advisory Committee

Your experience at Community Hospital of the Monterey Peninsula is better thanks to our Patient/Family Advisory Committee (PFAC). This group gives hospital staff the perspective of patients, caregivers, and loved ones so we learn how to serve you best.

What the PFAC does

Committee members meet monthly with hospital staff to:

  • Talk about hospital practices and policies that affect patients and families
  • Identify strengths and areas of opportunity
  • Share timely feedback

Patient and family advisors learn how the hospital works and attend conferences so they can give informed recommendations for improvements.

Making a difference

Research shows hospitals with a PFAC may have:

  • Better health outcomes for patients
  • Fewer errors and unexpected problems during care
  • More patient loyalty
  • Higher employee satisfaction

Diverse care experiences

To provide the most complete recommendations, the PFAC empowers a well-rounded group of patients and caregivers. It may include members who had experiences with inpatient (overnight) hospital care, outpatient care, emergency services, pediatrics, or other areas. That’s because we want to hear the voices of people like you.

Join the PFAC

Call (831) 625-4553 or email pfac@chomp.org to explore Patient/Family Advisory Committee opportunities.

Share your feedback

Contact us online to leave a comment or suggestion.

To report a concern about patient care or safety, call Community Hospital administration at (831) 625-4500. If you can’t resolve your concerns through us, you may contact the Joint Commission’s Office of Quality Monitoring at (800) 994-6610 or complaint@jointcommission.org.