Urgent or emergency care?

Choosing the right place to get care protects your health and safety, and it can also save you time and money. Read how to decide what type of care option is right for you based on your symptoms.

Wherever you go within the Montage Health nonprofit network of services, care providers, and locations, expect superior care with compassion.

Get the care you need

Depending on your needs, the best choice for you may be:

  • Your primary care provider (PCP) for routine, day-to-day healthcare, such as a physical exam, diagnosis and treatment of a minor illness or injury, or help to manage a long-term (chronic) health condition. Find a PCP or search for your doctor’s office and contact information
  • MoGo Urgent Care nearest you if you don’t have a PCP, your PCP isn’t available, or you need same-day attention for a minor illness or injury. View the list of symptoms and conditions your MoGo team is able to diagnose and treat, and learn what to expect during your visit
  • Virtually, in the comfort of your own home, using your smartphone, computer, or tablet during an eVisit available 24/7. If you’re a Montage Medical Group patient, you can take advantage of a video visit with your doctor when you need routine care
  • Emergency department if your symptoms could be caused by a life- or limb-threatening illness, such as a heart attack, stroke, or severe injury

Quick guide

When to go to urgent care

  • Colds, coughs, flu, fever
  • Minor injuries such as a sprain
  • Minor car accidents
  • Vomiting and/or diarrhea
  • Allergies
  • Dizziness
  • Nausea
  • Minor burns
  • Minor cuts
  • Pink eye
  • Rash
  • Sore throat
  • Need for stitches
  • Migraine
  • Urinary tract infections

When to get emergency care

  • Car accident injuries
  • Uncontrollable bleeding
  • Severe difficulty breathing
  • Fall from a significant height
  • Serious head or neck injury
  • Any loss of consciousness
  • Chest pain
  • High fever that doesn’t get better with medicine
  • Bone fracture with open wound
  • After swallowing poison
  • Seizure
  • Severe abdominal pain
  • Severe burns
  • Electric shock
  • Suspicion of exposure to a serious communicable disease
  • Choking
  • Severe allergic reaction
  • Unusual or bad headache

Get emergency care

Call 911 if you or someone else needs immediate medical attention. View a list of symptoms and conditions treated in our 24/7 Emergency department at Community Hospital of the Monterey Peninsula.

Experience a new kind of urgent care

Walk in to the MoGo Urgent Care closest to you in Carmel, Marina, or Monterey, or make an online reservation. We’re open 8 a.m. to 8 p.m., seven days a week, 365 days a year.

Make a reservation

Log into MyChart

Keep track of all of your health information — including lab test and X-ray results — in MyChart. MyChart is the secure, online patient portal for MoGo, Community Hospital of the Monterey Peninsula, Montage Medical Group, and other Montage Health care providers.

Access MyChart

COVID-19 care

If you have mild respiratory symptoms, visit MoGo for care and potential testing for COVID-19. Thanks to our rapid onsite testing, you’ll have your results in less than 30 minutes. We don’t provide testing for people without symptoms.

Learn about COVID-19 testing

Related Locations

In Case of Emergency

If your medical condition is serious or life-threatening, you should call 911 or have someone take you to the nearest emergency department immediately.

Follow MoGo Urgent Care