Westland House

Westland House

100 Barnet Segal Lane Monterey, CA 93940

Call us

Call (831) 658-3737 to learn more about how Westland House can help you or a loved one. 

Telephone

  • Main: 831-658-3737
  • Fax: 831-648-3745

Visitor Policy

Indoor and outdoor visitors are allowed. See below for visitation requirements and guidelines.

Hours of Operation

Sunday: Open 24 Hours
Monday: Open 24 Hours
Tuesday: Open 24 Hours
Wednesday: Open 24 Hours
Thursday: Open 24 Hours
Friday: Open 24 Hours
Saturday: Open 24 Hours

COVID-19 restrictions and policies

For your safety, we’ve adjusted our medical services, rules for visitors, and facility hours due to the coronavirus pandemic. See how these changes may affect your visit and learn more about our response.

Westland House

Visitor Policy

Visitors, regardless of their vaccination status, must adhere to the following:

  • Must be screened for fever and COVID-19 symptoms and/or exposure
  • Must wear a well-fitting face mask and perform hand hygiene upon entry and in all common areas in the facility
  • If personal protective equipment (PPE) is required for contact with the resident due to quarantine or COVID-19 positive isolation status it must be donned and doffed according to instruction by HCP
  • Must follow physical distancing guidelines and maintain at least 6 feet distance Facilities should limit visitor movement in the facility, regardless of the visitor's vaccination status; for example, visitors should not walk around the hallways of the facility and should go directly to and from the resident's room or designated visitation area
  • Should not have any infectious symptoms such as cough, fever, difficulty breathing, or vomiting
  • Must not have recently been diagnosed with COVID-19
  • Must be age 14 and older

Indoor visitors

Indoor visits can be scheduled with the Activities Coordinator for up to 30 minutes, Monday - Friday, from 10 a.m. - 12 p.m., no weekends or holidays.

  • Visitors must be fully vaccinated for COVID-19 (it’s been two weeks or more since your second dose of Pfizer or Moderna, or two weeks or more since your single dose of Janssen/Johnson & Johnson)

Or

  • Have a negative COVID-19 test result within the last 72 hours (at each visit)
  • Visitors will be screened for COVID-19
  • Indoor visitation will occur in a private family room
  • Two visitors are allowed to visit inpatients, max of 2 in one day
    • There will be NO indoor visitation for COVID-19 positive patients
      • Exception: end-of-life patients ONLY

Limited exceptions to indoor visitation include:

  • Visitors of patients at end-of life who are transitioning
    • Rules for approved visitors:
      • Two visitors per patient, at one time (with no more than five visitors per patient total)
      • Visitors will be screened for COVID-19

Outdoor visitors

Outdoor visits can be scheduled with the nursing staff for up to 30 minutes, daily, from 9 a.m. - 8 p.m.

  • Visitors will be screened for COVID-19
  • Visitors will stay outside (will never enter the facility) while patients will remain inside the facility during visitation

Westland House staff offer FaceTime on iPads for visitors to virtually visit with Westland House patients.

Choose Westland House

Choose a peaceful, homelike setting for short-term skilled nursing, rehabilitation, or end-of-life care. Nestled in a beautiful, wooded area, Westland House provides a place for patients to receive ongoing care and support while they:

  • Recover after leaving a hospital and prepare to safely go home, or
  • Live in as much comfort as possible during a terminal illness

You’ll stay in one of 28 private rooms in our facility, located near Highway 1 and Munras Avenue.

Five-star rating

Rest assured you’ll be in good hands throughout your time at Westland House. We earned five stars, the highest rating possible, from the Centers for Medicare and Medicaid Services. This recognizes our:

  • High quality of care that helps patients measurably improve their abilities
  • Excellent performance on routine inspections
  • Staffing level, including availability of experienced registered nurses around the clock

Rehabilitation services

If you need rehabilitation, our physical, occupational, and speech therapists will work with your doctor to create a personalized care plan. Most likely, it will include physical therapy twice each weekday, with a lighter schedule on weekends. Westland House has a fully equipped rehabilitation gym.

An occupational therapist will work with you once each day on activities such as cooking, lifting items, and getting dressed. After surgery or a serious injury, you might need to relearn how to do them safely.

Hospice care

If your loved one receives hospice care at home from Community Hospital of the Monterey Peninsula, they may stay at Westland House for a short time to:

  • Control pain and other symptoms with help from skilled nurses available 24 hours a day
  • Give family caregivers time to rest (respite care)

Healing environment

Each patient room features large windows and a private balcony or patio with a calming view of a pine forest. The rehabilitation gym overlooks a beautiful rose patio, and patients can see an orchid garden from the meditation room.

Amenities for patients and guests

As a friend or family member, you’re welcome to visit and take advantage of our family kitchen and children's playroom. You may also stay overnight in your loved one’s room.

Enjoy chatting or eating lunch together. Read a book from our library or choose a movie to watch in one of two large, comfortable sitting rooms.

Leaving Westland House

Most patients spend less than two weeks at Westland House. Your family will work with a discharge planner and medical social worker to help make the transition home as smooth as possible. Ask these professionals for help getting adaptive equipment, assistive devices, or in-home care services, as needed.

If you or your loved one needs long-term care, talk to us about planning a transition to a care facility of your choice.

Insurance coverage

Westland House accepts:

  • Private insurance plans (such as those provided by an employer)
  • Medicare, including Aspire Health Plan (Medicare Advantage)
  • Medi-Cal (hospice benefit)

Learn about financial aid and assistance services available to patients who qualify.