Hospital visiting hours and policies
Your encouragement as the friend or family member of a patient can help support the healing process. Before you visit, familiarize yourself with policies that apply to Community Hospital of the Monterey Peninsula guests.
Visitors for inpatients must be:
- Limited to two people (may visit at the same time) for inpatients
- Free of infectious symptoms/illness
- Ages 14 years or older
No visitors are permitted for COVID-positive patients who are in isolation.
Visitors are allowed from 2-8 p.m. only, with these exceptions:
Outpatients
Outpatients may be accompanied by one support person throughout their visit.
Visiting guidelines
Check in when you arrive
Before you visit a patient, you must check in at the hospital’s main entrance. You’ll need to provide identification (ID) and have your photo taken for security purposes.
We’ll provide a temporary badge for you to wear during your visit. Please return it when you leave.
Can children visit?
Community Hospital welcomes visitors ages 14 years and older.
Cell phone policy
Cell phones are allowed in patient rooms and public areas of the hospital. You can also make local calls using our public phones in our waiting areas.
Can I bring food or beverages for a patient?
You must get permission from a patient’s nurse before bringing food or beverages to the hospital for a patient. This lets us make sure the item is safe for them and allowed according to the diet prescribed by their doctor. The smell of certain foods may be unpleasant to some patients.
Handwashing and infection prevention
Help us stop the spread of germs. Wash your hands and use hand sanitizer frequently during your visit and before you interact with patients. If you don’t feel well or you have a fever, cough, or other symptoms, do not visit.
Noise policy and quiet time
Quiet hours are always in effect. Help us make Community Hospital a place for peace and healing by staying as quiet as possible in patient rooms and throughout the facility.
Smoking policy
Community Hospital is a smoke-free environment. Visitors may smoke only in their cars.
Staying overnight in a patient’s room
Talk to your loved one’s care team if you want to make arrangements to stay with a patient. Many patient rooms have pull-out couches.
Video chats available
To increase connection with families, Community Hospital offers patients assistance with video and phone call visits. Patients may ask their nurse to make arrangements for an online chat.
Visitor resources
Take advantage of services and amenities to make your experience a positive one. Let a member of our staff know if you have questions or concerns at any time during your visit.
Cafeteria and dining services
Learn about dining options for hospital visitors at Fountain Court Café.
Internet access (Wi-Fi)
Free wireless internet access is available throughout the hospital.
Language assistance
If you or your loved one would benefit from the services of a translator or interpreter, explore language assistance we offer to patients, their caregivers, and families.
Safety and security
Review specific safety policies and services, including availability of 24/7 hospital Security staff.
Share your feedback
Let us know about a positive experience at Community Hospital or a healthcare provider, staff member, or volunteer who made a difference. Share your story with us. We also appreciate receiving your thoughts or suggestions on how we can improve.
Spiritual support
Take time for your well-being and peace of mind by visiting one of the hospital’s dedicated spaces for reflection, such as our koi pond or meditation room. You can also request to talk to a hospital chaplain who offers compassionate guidance, whatever your faith background.
Locating Community Hospital
Check out helpful information for Community Hospital visitors, including driving directions, a hospital campus map, parking information, and more.
Help a loved one prepare for their care
Learn what patients can expect before, during, and after their stay.
