Traditionally, you or a physician's office would request your patient record using telephone, facsimile, or mail, then wait for the request to be processed and the records sent. With HIEs, records are shared electronically and immediately.
Note: HIEs only store your identifying information, and some markers about where you have received care; they do not store clinical information about you. In other words, they are merely a means of exchanging information. Your electronic health information is stored within each treating provider’s secure electronic medical record system.
Patient health information includes most of the information in your electronic health records, such as your medical history, allergies, medications, and lab results.
Information that is not shared or available through HIEs, or which would require a signed patient authorization for release of information, includes behavioral health and substance abuse treatment services.
Yes. To notify Montage Health of your decision to opt out of our HIEs, please submit your request in writing stating your name, date of birth, address, and medical record number (if available) with a statement saying that you wish to opt out. Send the request to the Risk Management and Privacy office via email to email@example.com. If you have questions, please contact Risk Management and Compliance at (831) 622-2620.
Opting out prevents your personal health information from being shared, with two exceptions:
- The opt out does not apply when the disclosure is made to public health authorities and the purpose of the disclosure is permitted by either HIPAA or applicable California law.
- Your information may also be disclosed to facilitate emergency medical treatment.