Published on April 01, 2024

Aspire Health celebrates 10 years of partnering with the community

Don't Feed the Diabetes with MBFC

Once upon a time in a land not very far away, a group of determined individuals banded together to protect an important group of people: the older generation.

And it worked.

On January 1, 2014, Aspire Health Plan launched a local Medicare Advantage program for Monterey County residents.

About 400 people signed up that first year, attracted by having homegrown health coverage instead of a 1-800 number. It was a place where you, literally, could walk in the door and ask to shake hands with the CEO. There was some skepticism. How could this nascent, pocket-sized plan possibly keep up with the national competition? The UHCs, the Humanas.

All together, we’re supporting about 65,000 residents in our community. We are committed to elevating the health and wellness of Monterey County, our community, right now and long into the future.

— Tyler Munson, Chief Executive Officer, Aspire Health

Fast forward a decade, and the little plan that could is not only alive — it’s thriving. Now known as Aspire Health and in partnership with Salinas Valley Health, it includes not only the Medicare Advantage plan, but an array of community health improvement initiatives, commercial insurance partnerships, and insurance plans for hospital and healthcare employees.

“All together, we’re supporting about 65,000 residents in our community,” says Tyler Munson, Chief Executive Officer at Aspire Health. “We are committed to elevating the health and wellness of Monterey County, our community, right now and long into the future.”

Aspire Health’s Population Health — the community health improvement component — started in 2012 as Community Health Innovations (CHI). It was created to help people manage their own health and avoid chronic disease, ultimately reducing costs for everyone. In 2019, Montage Health changed CHI’s name to Population Health and merged it with Aspire Health Plan to create Aspire Health.

One powerful example of the impact of the Population Health efforts is the wide-reaching “Don’t Feed the Diabetes” campaign. The program provides individual coaching and support for children and adults who have diabetes or prediabetes, which includes almost half of Monterey County residents.

“We partner with schools to educate students about lifestyle changes that will help prevent chronic illnesses that can dramatically reduce quality of life, especially later on in life,” Munson says. The unique diabetes campaign has received national recognition from the American Hospital Association and has been endorsed by the Association for Community Health Plans.

Aspire Health employees

Aspire Health employees

Another program, Healthy Together, focuses on children and families working together to develop healthy behaviors, including good eating habits, moderate screen time, and exercise. Participants are connected with Everyone’s Harvest, which provides fresh bags of produce to families in need, as well as Double-up Food Bucks, a collaboration with the United States Department of Agriculture. The Double-up initiative supports low-income households by doubling the amount of fresh California-grown produce families can purchase in locally owned grocery stores.

Montage Health, using Aspire Health’s Population Health experts, is responding to the local impacts of the opioid and fentanyl crisis. The program provides drug prevention education to the county’s middle and high school students, and educates about and distributes naloxone, a medication to reverse opioid overdoses.

All the Population Health efforts are designed to promote and enhance the overall wellness of the community, says Liz Lorenzi, Aspire Health’s Population Health division Vice President and Chief Operating Officer.

“We have nurses who call patients when they’re discharged from the hospital to see if they have all the things they need to recover safely at home,” Lorenzi says. “We have health coaches who help people with lifestyle changes, getting them on exercise plans, helping them stick to a diet. We have programs that connect people to prevent social isolation. We have social workers, health advocates — a whole team whose mission is to help people achieve their optimal level of health and well-being. We want to help people live longer, and we want them to live longer with a higher quality of life.”

Finally, Aspire Health, with a strong network of doctors and partnerships with Anthem Blue Cross and Blue Shield, offers healthcare insurance coverage. It began with Medicare Advantage, which covers everything that original Medicare covers, plus prescription drugs and additional benefits like transportation, chiropractic care, acupuncture, and fitness options in one plan.

Then, Aspire began offering health insurance to anyone in the community, as well as employer-sponsored insurance for employees and healthcare workers at Montage Health and Salinas Valley Health.

All designed to ensure our community receives the care it needs.

“We’re local,” Lorenzi says. “If you have an issue you want to discuss, you can literally come over and knock on our door.”

Just as they planned it once upon a time.

Melissa Hall

Melissa Hall, Chief Operating Officer, Aspire Health

Neighbors helping neighbors

Why this Aspire Health employee takes her job personally

It is not the work this former teacher initially intended to do, but Melissa Hall, Chief Operating Officer of Aspire Health’s Health Plan division, is proud to still be rooted in her purpose of helping others.

Hall joined Aspire Health, which celebrates its 10th anniversary this year, as a compliance officer when it began in 2014 as Aspire Health Plan. After teaching and before coming to Aspire, Hall worked for a national insurance company.

“I never once had a conversation with a member of one of our plans,” she says of her previous job. “When I moved to Monterey and started working with Aspire, I quickly realized this was not that at all. This is a local, nonprofit organization, started by our local healthcare delivery system, locally managed, with a local network of excellent providers. We are neighbors helping neighbors.”

Hall’s move to Aspire was a return to community-based work. “That really changed my perspective on how I went about my work because I felt connected to the community that I was serving for the first time since I was teaching,” she says. “That is part of why I am still here, because I am part of the same community I serve. That is very personal and meaningful to me.”

“When I worked for a plan that answered to shareholders, it was run from the perspective of the bottom line,” Hall says. “At Aspire, we are stewards of our community’s healthcare dollars with a priority of taking care of our members. That means getting them the right care, at the right time, with the right providers. Working in such a close-knit community means our members are our neighbors, friends, and family. Our relationship with the community is a powerful force for health and well-being.”

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Learn more about Aspire Health Plan

  • Call (866) 798-1530 to talk to a local health plan advisor
  • Join an in-person or online, no-obligation Medicare seminar
  • Visit our office at 10 Ragsdale Drive, Suite 101, Monterey. Walk-in office hours: 8 a.m. – 5 p.m.

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