"Our template teaches DAX to capture only those parts of the conversation that are medically relevant," McGlue explains. "Patients might talk to me about where they went on their vacation, how their family is doing, those sorts of things. The template we've set up doesn't make notes about parts of the conversation that are an important part of our visit but are medically nonessential, which is pretty amazing."
The technology then translates the relevant information into notes, which the doctor reviews for accuracy before uploading the notes into the patient's chart.
"DAX knows exactly where to place things in a doctor's notes," Carvalho says. "It knows if we're discussing the history of the patient, it knows if we're discussing their physical exam, when to add something to the patient's medication list. It's much more powerful than just making a transcript of the visit."
Another major benefit, McGlue says, is that DAX enables doctors to focus more intently on conversations with patients in real time.
"I don't have to type or write anything while in the patient room," he says. "I can listen to the patient, discuss whatever problems they're experiencing, and be more present."
This technology is a win for doctors and patients, Carvalho says.
"Our doctors can spend more time focused directly on conversations with their patients, and they get to have more time at home with their families."
